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  1. Jira Service Management Cloud
  2. JSDCLOUD-1251

Holiday calendar should be separated from Service hours

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    Description

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-187 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Subhra Majhi 
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently I have to enter holidays for each service calendar.
      Normally the holidays apply to a country/time zone and can be applied to various service calendars.
      Currently I have to enter the holidays every time I create a service calendar.
      Thus, the holidays calendar(s) should be entered separately from the service calendars and there should be a function to link a holiday calendar to a service calendar.

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          is related to

          Suggestion - JSDCLOUD-880 Public Holiday Calendar - SLAs

          • Closed

          Suggestion - JSDCLOUD-187 Calendars should be system wide

          • Gathering Interest

          Suggestion - JSDSERVER-1251 Holiday calendar should be separated from Service hours

          • Gathering Interest
          mentioned in

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              Unassigned Unassigned
              peter.straub Peter Straub
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                Created:
                Updated:
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