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  1. Jira Data Center
  2. JRASERVER-35310

Email reprocessing should fail harder, or pcounter increases constantly in background, resulting in huge gaps in issue numbering

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      JRA-22110 being actually fixed would cause this to behave less terrifyingly/hilariously

      It is yet unclear to me if the root underlying cause is exactly JRA-21224 in our case (it may very well be),

      Regardless it seems almost certainly incorrect for an email to be requeued/reprocessed infinitely (or until restart?) when it is causing the same exception on every attempt (and increasing pcounter on every try).

      Though it is not especially interesting, our stack trace with business details redacted is attached.

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          is caused by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-22110 Jira issue creation increments issue key counter even if creation fails (producing big gap in issue numbering)

          • Medium - Medium priority issues
          • Closed
          is related to

          Suggestion - JRASERVER-5812 UnsupportedEncodingException when parsing email with utf-7 or unicode-1-1-utf-7 encoding

          • Closed

          Suggestion - JRASERVER-13885 Prevent mail loop if JIRA fails to parse attachments of an e-mail message

          • Closed

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              Unassigned Unassigned
              f0502c32ff39 Donald Guy
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                Created:
                Updated:
                Resolved: