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  1. Jira Service Management Cloud
  2. JSDCLOUD-15142

Nothing happens when the Board Settings button is clicked

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      Issue Summary

      Clicking the Settings button (•••) of a board doesn't trigger any actions.

      Steps to Reproduce

      1. Go to a service project > Board (if not available, this feature can be enabled in the Project settings > Features)
      2. Click on ••• at the top-right corner

      Expected Results

      The Board Settings page will load

      Actual Results

      Nothing happens

      Workaround

      From the Board view, append the snippet below to the end of the URL and press Enter

      ?config=columns

        1. image-2024-10-22-10-22-33-439.png
          9 kB
          Victor Romero

            [JSDCLOUD-15142] Nothing happens when the Board Settings button is clicked

            jhaloot made changes -
            Workflow Original: JAC Bug Workflow v3 [ 4490335 ] New: JAC Bug Workflow v4 [ 4563704 ]
            Marko Matic made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 1038525 ]

            Marko Matic added a comment -

            Hello everyone,

            The fix has now been fully rolled out and should resolve the issue for everyone. If you're still experiencing any problems, please let us know, and we'll look into it.

            Thank you for your patience!

            Marko Matic added a comment - Hello everyone, The fix has now been fully rolled out and should resolve the issue for everyone. If you're still experiencing any problems, please let us know, and we'll look into it. Thank you for your patience!
            joshco (Inactive) made changes -
            Due Date New: 30/Nov/2024

            Marko Matic added a comment -

            Hi Everyone, We've identified the issue here and have a fix that we are starting to roll out. We will post another update once the release is completed. Thank you for raising this with us.

            Marko Matic added a comment - Hi Everyone, We've identified the issue here and have a fix that we are starting to roll out. We will post another update once the release is completed. Thank you for raising this with us.
            Marko Matic made changes -
            Comment [ We're starting to roll the fix out and will update again once it reaches everyone. ]
            Marko Matic made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            Marko Matic made changes -
            Status Original: In Review [ 10051 ] New: Waiting for Release [ 12075 ]
            Marko Matic made changes -
            Status Original: In Progress [ 3 ] New: In Review [ 10051 ]
            Marko Matic made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]

              mmatic Marko Matic
              vromero Victor Romero
              Affected customers:
              1 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated:
                Resolved: