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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Macros - Live Search
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13
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Minor
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3
Issue Summary
When the Livesearch macro is added to a page opened for public access, if the anonymous user attempts to add keywords for the search, the results will keep spinning:
This is not only happening with the Live Search macro. Any anonymous/non-logged-in user accessing a public space and attempting to perform a search on the Quick Search bar will get the following error.

Steps to Reproduce
- As an administrator, open Confluence for anonymous access.
- After that, make sure to change the space permissions to have anonymous access enabled (at least for a single space to be used).
- Create a page and add the Livesearch macro to it.
- Access the page as an anonymous user and insert some keywords to the macro.
Expected Results
Suggestions for the keywords should be displayed.
Actual Results
Only a spinning wheel/loading icon is displayed.
Workaround
For anonymous users, hit "Enter/return" on the Livesearch, which will redirect the user to the search of Confluence.
For unlicensed users from the integration with Jira Service Management, there is no workaround available due to a bug that avoids the full search to work.
- is duplicated by
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CONFCLOUD-75485 Livesearch Macro is not suggesting results when anonymous access is enabled on a space used for Jira Service Desk KB
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- Closed
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