Issue Summary

• When accessing a KB via incognito, live search returning a 401 and no search results

Steps to Reproduce

1. Have one instance with Confluence and Jira Service Desk
2. Create a Confluence space
3. Enable Anonymous access in Space permissions and Global permissions
4. Open an incognito window (or a private browsing window, depending on which browser you use) and access the space without logging-in. Run a search and see that everythig works as expected
5. Now link the space to a Jira Service Desk project as explained in the Set Up a Knowledge Base documentation page
6. Modify the search permissions for Jira Service Desk to enable view access for all users
7. Check the Space overview and search in Livesearch, notice that there are results suggested
8. Repeat step 4 (logout, use private/incognito window, or use a different browser to access the space and run a search)

Expected Results

Livesearch should suggest results for anonymous users as it happened in step #4

Actual Results

No suggested results are shown. In the browser developer tools it is seen that Livesearch is returning a 401 error.

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available