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Bug
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Resolution: Done
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High
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None
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9
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Minor
Issue Summary
A few customers are reporting constant problems when booting up the Trello Desktop app on their macOS devices. Every time they boot up, they see UI/graphic glitches on their screen, and they can't interact with the app.
Steps to Reproduce
No steps found to reproduce it
Expected Results
The Desktop app's UI shouldn't glitched out when booting up the app on macOS
Actual Results
The Desktop app's UI glitches when booting up the app, preventing the user to interact with the app and use it.
Workaround
Users can solve this issue by running the following terminal command line:
/Applications/Trello.app/Contents/MacOS/Trello --args --disable-gpu
Or the following terminal command line:
/Applications/Trello.app/ --args --disable-gpu
This command line will open the Desktop app without enabling GPU acceleration. Make sure to keep the terminal open at all times to ensure the app stays open. You can minimize the terminal app to avoid disrupting your workflow.