@ Mentions in Card Descriptions Displaying User IDs Instead of Usernames

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Card - Comments
    • None
    • 1
    • Minor

      Issue Summary

      In some cards @ mentions in the card description aren't being formatted properly

      Instead of showing @username they're being shown as @:123456 with the ID of the account that's been mentioned.

      This prevents any users viewing the card from easily knowing who has been mentioned in a card.

      This problem was reported previously in a separate bug report (TRELLO-611) and has been fixed, but one customer keeps seeing the problem come back in two boards. I'll add the links in the comments. I discussed the case with the dev team, and even though it may be related, it's probably a different problem, so we're opening a separate bug report.

      Steps to Reproduce

      Have been unable to reproduce so far

      Expected Results

      See the username when tagging a user

      Actual Results

      After a while, the usernames are replaced by the IDs

      Workaround

      None. 

              Assignee:
              Unassigned
              Reporter:
              Theodoro Reato
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                Created:
                Updated: