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  1. Statuspage
  2. STATUS-971

Email Footer missing from the Test email sent

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    • 1
    • Severity 3 - Minor

      Issue Summary

      As a customer I am unable to see the footer added to the email template for the subscription test email 

      Steps to Reproduce

      1. Add the email footer in page->"your Page" -> Customize page and email -> Add footer
      2. Click on the Test email

      Expected Results

      The subscription email to contain the custom footer added

      Actual Results

      There is no footer available.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2025-04-07-22-08-41-195.png
          image-2025-04-07-22-08-41-195.png
          271 kB

            [STATUS-971] Email Footer missing from the Test email sent

            Vartul Gupta made changes -
            Resolution New: Won't Fix [ 2 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Vartul Gupta made changes -
            Attachment New: image-2025-04-07-22-08-41-195.png [ 494383 ]
            Manvita Syreddy made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Tejaswi G created issue -

              Unassigned Unassigned
              e36795e75cab Tejaswi G
              Affected customers:
              0 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: