Email incident notifications - Bar color does not reflect the "Resolved/Operational" status

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When an incident is created or updates, the email notifications contain a bar that matches the color of the component status, for example a yellow bar for components in "Degraded Performance":

      When the incident is resolved, and the component is set back to operational, it would be expected that the resolution notification would come with the bar in the green color to reflect it, but instead it maintains the previous color:

      Steps to Reproduce

      1. Create incident with at least one component affected and non-operational
      2. Send email notifications on
      3. Resolve incident and set component back to operational

      Expected Results

      Bar color in the notifications should match the status

      Actual Results

      Bar color remains the same as when the incident was created and components were non-operational

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Alan Violada (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: