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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
Issue Summary
This is reproducible on Data Center: yes
When a large number of users is exported, the export fails to generate
Steps to Reproduce
- Open an Audience specific page with at least 11500 users
- Go to Audience >> select "Options" >> Export all users
Expected Results
All users are successfully exported
Actual Results
The export gets 'stuck' and though it initially says it's complete, the download is never made available. Upon revisiting the page later, it says "Your export is taking longer than expected, but it’s still in progress. Return to this page later to see when your export is complete." but it is never completed.
Workaround
Use the API to export the users