Issue Summary

When Customer Portal pages are loading and StatusPage for Jira Service Desk App is incorporated but StatusPage has no updates, a whitespace will appear on the screen and then suddenly disappear.

Steps to Reproduce

1. Install StatusPage in Organization
2. Go to Marketplace and install StatusPage for Jira Service Desk 
3. Create StatusPage API Key (https://manage.statuspage.io/organizations/2ndbtjrt3m55/api-info)
4. Configure StatusPage for Jira Service Desk (https://<cloud url>/plugins/servlet/ac/jsd-status-page/config-page) using StatusPage API Key and StatusPage Page ID on API Info page (https://manage.statuspage.io/organizations/<hash>/api-info) and associated with Project 
5. Open Customer Portal and observe behavior (https://<cloud url>/servicedesk/customer/portal/3)

Expected Results

One of two things should occur:

If StatusPage has NO updates, nothing should load on the page.

If StatusPage has updates, the following should appear:

Actual Results

If StatusPage has NO updates, a whitespace will appear on the screen briefly and then collapse as demonstrated in the recording below:

Screen Recording 2023-09-01 at 3.01.34 PM.mov

When debugging, the following can be seen where the expanding and contracting whitespace appears on the portal page when the page loads:

<div class="ap-status-indicator" style="display: none;">
  <div class="ap-loading">
    <div class="small-spinner"></div>
    Loading app...
  </div>
</div>
  

When stepping through the source code the following can be seen on the screen:

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available