Issue Summary

This is reproducible on Data Center: yes

When access is granted to support via a JST ticket, if there is an SP instance on the same Atlassian site, that support user will take a user license within SP. 

Steps to Reproduce

1. Open a JST ticket on an Atlassian site with both SP and Jira
2. Request site access from the support side through Governator (the support user requesting access should not already be a user in SP)
3. Grant access to the support user from the ticket (customer side)
4. View Statuspage users

Expected Results

The Support user should not be listed as a user. This can prevent real (non-support) users from being added if the account is close to its user limit

Actual Results

The @Atlassian user is added as a user which takes up a license (at least on the front end)

Workaround

N/A