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  1. Statuspage
  2. STATUS-358

Feature flag causes page to not be viewable.

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    • 1
    • Severity 3 - Minor

      Issue Summary

      A Statuspage customer on a public plan that wishes to enable the team view (private) only flag will have issues and contact support if in a certain state reporting they are unable to view the page 

      Steps to Reproduce

      1. Setup the feature flag for private/ team only on your public page. It is easier to replicate this on a legacy billed account. 
      2. Enable SSO through the feature flag. If using legacy it is the flag for SSO access control. If on CCP then CA must enable the SSO addon. This particular customer case had the SSO option enabled while they were on private Trial

      Expected Results

      When the private flag is used on a public page it should allow the page to work as private in turn allowing logged-in team members the ability to view the page 

      Actual Results

      If the customer has the team only access checkbox selected with the other feature flags then it will fail to allow any team members to actually view the page as demonstrated in the video 

      Workaround

      Under the Authentication tab you can uncheck the option 

        1. image-2022-05-13-16-25-41-869.png
          166 kB
          Chris DeGidio
        2. image-2022-05-13-16-26-57-323.png
          107 kB
          Chris DeGidio

            Unassigned Unassigned
            cdegidio@atlassian.com Chris DeGidio
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              Created:
              Updated: