Status Page | Tax and Accounting Professionals: Focus not clearly visible on interactive controls

XMLWordPrintable

    • Severity 3 - Minor
    • Accessibility

      Issue Summary

      The focus is not clearly visible on the "SurePrep TaxCaddy" and "SurePrep Integrations" interactive controls.

      Test URL

      https://taxprofessionals-status.hostedtax.thomsonreuters.com

      Steps to Reproduce

      1. Open the Tax and Accounting Professionals page.
      2. Use the Tab key to navigate through the page.
      3. Navigate to the mentioned interactive controls.
      4. Observe that focus indicator is not clearly visible.

      Screen Recording

      Recording 2025-08-04 115235.mp4

      Actual Results

      The focus indicator is partially visible on the "SurePrep TaxCaddy" and "SurePrep Integrations" buttons. A clear focus indicator is not visually available as the user tabs through these interactive controls using a keyboard.

      As a result, users with learning and mobility impairments as well as those with low vision, will not be able to easily find out which element currently has the focus.

      Expected Results

      The focus indicator should be clearly visible while navigating between the interactive controls using a keyboard.

      Set the CSS outline property for the mentioned buttons to ensure that a clear rectangular focus indication is available for users.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Environment

      Windows - 11 Pro
      MacBook Pro (16 inch, 2021)
      macOs 15.4.1
      Chrome - Version 137.0.7151.57 (Official Build) (arm64)
      Firefox- Version 136.0.4
      Safari- Version 18.3 (20620.2.4.11.5)
      JAWS- Version 2023
      NVDA- Version 2024.4.2.35031
      Voiceover - Version Latest

            Assignee:
            Manvita Syreddy
            Reporter:
            Anusooya .
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: