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  1. Sourcetree for Windows
  2. SRCTREEWIN-8895

cannot login into local bitbucket server

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Details

    • Bug
    • Resolution: Duplicate
    • High
    • None
    • None
    • None
    • None

    • Bitbucket server version: 5.8.2

      Source tree version: Windows 2.5.5.0

    • Severity 2 - Major

    Description

      During initial installation, registering a Bitbucket Server account fails. This renders the app useless as it cannot be installed and be connected to our hosted Bitbucket server. I receive the following error:

       

      ERROR [2018-07-11 10:44:10,558] [1] [SourceTree.Exceptions.RemoteHostException] [.ctor] - Insufficient authentication credentials
ERROR [2018-07-11 10:44:10,561] [1] [SourceTree.Exceptions.RemoteHostException] [.ctor] - Failed to check login for user [mock_user]

      Previous versions of Source Tree have worked. 

       

      Thanks,

       

      --Chris

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-8743 SourceTree Enterprise: "failed to check login for user"

          • High - High priority issues
          • Closed

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              Unassigned Unassigned
              d3034a111042 SEI Information Technology
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              Dates

                Created:
                Updated:
                Resolved: