SourceTree fails to start

XMLWordPrintable

    • Type: Bug
    • Resolution: Fixed
    • Priority: Medium
    • 2.3.5.0
    • Affects Version/s: 2.3.1.0
    • Component/s: None
    • None
    • Environment:

      Windows 10 x64 with Fall Creators Update.

    • Severity 2 - Major

      SourceTree fails to start even if previous versions are removed and cleaned from the system.

      App fails to start because in SourceTree.App.OnStartup a System.NullReferenceException is thrown.

      ERROR [2017-10-30 12:30:11,586] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
      ERROR [2017-10-30 12:30:11,773] [1] [SourceTree.App] [OnStartup] - Failed to start
      System.NullReferenceException:
         SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
         SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
         SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
         SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
         SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
         SourceTree.AppRoot.RunPreFlightChecks()
         SourceTree.AppRoot.OnStartup(StartupEventArgs e)
         SourceTree.App.OnStartup(StartupEventArgs e)

              Assignee:
              Unassigned
              Reporter:
              Juha Pynnönen
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: