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  1. Sourcetree for Windows
  2. SRCTREEWIN-8101

SourceTree 2.3.1 crashes at startup


    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • Git
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    • Windows 10 1703 (build 15063.674) / x64 / Italian

      Running as VM with ParallelsDesktop Business

      Screen Resolution is 'Retina'

    • Severity 1 - Critical

      SourceTree crashes on start.

      I uninstalled and cleaned %APPDATA% folder.

      I installed SRCTREE from scratch but the problem remains.

      I found a sourcetree.log file with the following information:


      ERROR [2017-10-27 11:26:42,810] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
      ERROR [2017-10-27 11:26:42,986] [1] [SourceTree.App] [OnStartup] - Failed to start
      System.NullReferenceException: Object reference not set to an instance of an object.
      {{ at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)}}
      {{ at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)}}
      {{ at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)}}
      {{ at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)}}
      {{ at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()}}
      {{ at SourceTree.AppRoot.RunPreFlightChecks()}}
      {{ at SourceTree.AppRoot.OnStartup(StartupEventArgs e)}}
      {{ at SourceTree.App.OnStartup(StartupEventArgs e)}}


            Unassigned Unassigned
            48c25305736d Marcello Rutter
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