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Bug
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Resolution: Resolved Locally
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Highest
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2.3.1.0
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None
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Severity 1 - Critical
I have downloaded and installed new source tree with version 2.3.1 from https://downloads.atlassian.com/software/sourcetree/windows/ga/SourceTreeSetup-2.3.1.0.exe?_ga=2.11451380.1132901568.1508987264-1101870404.1508987264
When I clicked install, only a small splash screen show up and disappear after that.
I tried to open source tree from icon on desktop, but nothing happened.
I have tried with both ways uninstall old version then install new version and upgrading from old version, it's same issue.
I had to install back version 2.1.2.2.
Here is error log i check from Event Viewer of window 10.
Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
at System.Xml.XmlTextReaderImpl.ParseText(Int32 ByRef, Int32 ByRef, Int32 ByRef)
at System.Xml.XmlTextReaderImpl.ParseText()
at System.Xml.XmlTextReaderImpl.ParseElementContent()
at System.Xml.XmlTextReaderImpl.Skip()
at System.Configuration.XmlUtil.StrictSkipToNextElement(System.Configuration.ExceptionAction)
at System.Configuration.BaseConfigurationRecord.ScanSectionsRecursive(System.Configuration.XmlUtil, System.String, Boolean, System.String, System.Configuration.OverrideModeSetting, Boolean)
at System.Configuration.BaseConfigurationRecord.ScanSectionsRecursive(System.Configuration.XmlUtil, System.String, Boolean, System.String, System.Configuration.OverrideModeSetting, Boolean)
at System.Configuration.BaseConfigurationRecord.ScanSections(System.Configuration.XmlUtil)
at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()
Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs)
Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.ConfigurationManager.PrepareConfigSystem()
at System.Configuration.ConfigurationManager.GetSection(System.String)
at System.Configuration.ConfigurationManager.get_AppSettings()
at System.Windows.BaseCompatibilityPreferences..cctor()
Exception Info: System.TypeInitializationException
at SourceTree.App..ctor()
at SourceTree.App.Main()
- duplicates
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SRCTREEWIN-8160 Application not starting after Windows Creator Update
- Needs Triage