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  1. Sourcetree for Windows
  2. SRCTREEWIN-8069

SourceTree Failed To Start (NullReferenceException)

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • 2.3.5.0
    • 2.3.1.0
    • None
    • None

    • Windows 10 Pro x64 v1703
      JDK v8 u131

    • Severity 1 - Critical

      When installing, sourcetree fails to get past the splash icon.  When running, sourcetree fails to start with no notification.
      Logs:

      ERROR [2017-10-18 14:26:35,859] [1] [SourceTree.App] [.ctor] - finish EnsureSquirrelExecutionStubIsCopied
ERROR [2017-10-18 14:26:35,999] [1] [SourceTree.App] [OnStartup] - Failed to start
System.NullReferenceException: Object reference not set to an instance of an object.
 at SourceTree.Notifications.NotificationsManager.SetOwner(NotificationDialogWindow notificationWindow)
 at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](NotificationDialogWindow notificationWindow, Tuple`2 customAction, VistaTaskDialogIcon icon)
 at SourceTree.Notifications.NotificationsManager.ShowNotificationDialog[T](String title, String message, Tuple`2 customAction, String cancelLabel, String suppressionSetting, Action`1 suppressionChangedAction, Object contentControl, String contentCommandLabel, Action contentAction)
 at SourceTree.Notifications.NotificationsManager.ShowNotificationDialogWithYesConfirmation(String title, String message, String details)
 at SourceTree.Configuration.WpfSpellCheckerPreFlightCheck.Run()
 at SourceTree.AppRoot.RunPreFlightChecks()
 at SourceTree.AppRoot.OnStartup(StartupEventArgs e)
 at SourceTree.App.OnStartup(StartupEventArgs e)

              Unassigned Unassigned
              32c656b8b7d4 Jon Geller
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                Created:
                Updated:
                Resolved: