Uploaded image for project: 'Sourcetree for Windows'
  1. Sourcetree for Windows
  2. SRCTREEWIN-8038

Sourcetree 2.3.1 will not start on Windows 10

    XMLWordPrintable

Details

    • Bug
    • Resolution: Fixed
    • Low
    • 2.3.5.0
    • None
    • None
    • None

    •  

      Windows 10 Pro x64

      version 10.0.14393

    • Severity 1 - Critical

    Description

      After updating Sourcetree to version 2.3.1 the application will not start.

      Application reinstallation will not help.

      I was not able to find Uninstall entry on Programs and Features list, so tried to delete following folders and reinstall, but it didn't help as well

      ${LOCALAPPDATA}\Atlassian\SourceTree\

      ${LOCALAPPDATA}\SourceTree\

       

      Logs entry with DEBUG flags is attached.

      Attachments

        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-7898 Dictionary file blocks Sourcetree 2.3.1 from starting up

          • Medium - Medium priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              eea3127beb3a komsky
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: