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  1. Sourcetree for Windows
  2. SRCTREEWIN-7487

Cannot install git and git-lfs behind coroporate firewall, annoying message

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • None
    • 1.10.20.1, 2.0.20.1, 2.1.2.5
    • None
    • Sourcetree on Windows 10 in a corporate environment (i.e. behind firewall/proxy).

      Bug is most probably present in ALL versions since 1.10.20.1

    • Severity 2 - Major

      1. Behind a corporate firewall, download of embedded git & git-lfs fails with the attached error messages.
        • When entering the displayed URLs manually in a browser address bar, the download is successful! So, the firewall does not block the download, rather the problem seems to be only in the download client within Sourcetree. Unfortunately, there seems to be no way to make Sourcetree use the manually downloaded file.
        • Strangely enough, downloading of updates for the main application through the Sourcetree update agent works.
        • This behaviour persists since version 1.10.20.1. It is also described in SRCTREEWIN-6890, but that issue is obviously ignored (maybe because "Affects Version" is only set to that single version?).
        • We are paying for corporate Bitbucket server licenses. I think we should expect that you make the accompanying client also work in a corporate environment.
      2. We can use System git, of course, but for git-lfs enabled repositories, the attached message window pops up every time I open the repository. I have the command-line git-lfs installed and it is recognized by Sourcetree (see attached picture). I would still download the embedded version, just to get rid of the message, but as described above I can't.

      The combination of 1. and 2. gives Sourcetree very low user acceptance for git-lfs enabled projects.

      So please:

      • Either fix your download client or provide a full installer package including git.
      • Get rid of the annoying message window for git-lfs projects. It should ask me once, but not every time I open the repo.

        1. error_git_download.PNG
          error_git_download.PNG
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        2. error_gitlfs_download.PNG
          error_gitlfs_download.PNG
          9 kB
        3. gitlfs_message.PNG
          gitlfs_message.PNG
          7 kB
        4. System_git-lfs.PNG
          System_git-lfs.PNG
          4 kB

              Unassigned Unassigned
              04aad27c9fe5 Jonas Hanschke
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                Created:
                Updated:
                Resolved: