Unable to download ST extras files behind web proxy

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • None
    • Affects Version/s: 1.10.20.1
    • Component/s: None
    • None
    • Severity 3 - Minor

      Our web proxy allows me to to access atlassian.com and I'm able to manually download (in my browser) the file that the installer cannot download (https://downloads.atlassian.com/software/sourcetree/windows/PortableGcmSt-1.8.1.6.7z). The installer doesn't seem to be using the proxy.

      When user proceeds with the installation, SourceTree prompts the error below:

       

      System.Net.WebException: Unable to connect to the remote server
      System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 52.84.26.148:443
      

       

            Assignee:
            Unassigned
            Reporter:
            Ronald C.
            Votes:
            4 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: