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Bug
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Resolution: Fixed
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High
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None
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3.4.17
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None
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Severity 1 - Critical
This just started happening this afternoon; I had been using the latest version for some time now without issue. The following signature appears in my sourcetree.log file every time I try to start the application:
ERROR [2024-06-03 18:40:15,262] [7] [SourceTree.Analytics.Services.AnalyticsService] [Log] - POST Interaction submission FAILED Refit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). at Refit.RequestBuilderImplementation`1.<>c__DisplayClass13_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext() in D:\a\1\s\Refit\RequestBuilderImplementation.cs:line 258 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() at Atlassian.AnalyticsService.Client.AnalyticsServiceClient.<Post>d__12.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() at SourceTree.Analytics.Services.AnalyticsService.<SubmitBatch>d__15.MoveNext() ERROR [2024-06-03 18:40:15,276] [7] [SourceTree.Analytics.Services.AnalyticsService] [Log] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway ERROR [2024-06-03 18:40:15,277] [7] [SourceTree.Analytics.Services.AnalyticsService] [Log] - 502 ERROR [2024-06-03 18:40:15,277] [7] [SourceTree.Analytics.Services.AnalyticsService] [Log] - Bad Gateway ERROR [2024-06-03 18:40:15,277] [7] [SourceTree.Analytics.Services.AnalyticsService] [Log] - [null] ERROR [2024-06-03 18:40:15,321] [2] [SourceTree.App] [Log] - A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. System.AggregateException: A Task's exception(s) were not observed either by Waiting on the Task or accessing its Exception property. As a result, the unobserved exception was rethrown by the finalizer thread. ---> System.NullReferenceException: Object reference not set to an instance of an object. at SourceTree.Analytics.Services.AnalyticsService.<SubmitBatch>d__15.MoveNext() --- End of inner exception stack trace --- ---> (Inner Exception #0) System.NullReferenceException: Object reference not set to an instance of an object. at SourceTree.Analytics.Services.AnalyticsService.<SubmitBatch>d__15.MoveNext()<--- ERROR [2024-06-03 18:40:18,154] [30] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - POST MAU submission FAILED Refit.ApiException: Response status code does not indicate success: 502 (Bad Gateway). at Refit.RequestBuilderImplementation`1.<>c__DisplayClass13_0`1.<<BuildCancellableTaskFuncForMethod>b__0>d.MoveNext() in D:\a\1\s\Refit\RequestBuilderImplementation.cs:line 258 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() at Atlassian.AnalyticsService.Client.AnalyticsServiceClient.<Post>d__12.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() at SourceTree.Analytics.Emau.EMauSubmissionService.<SubmitBatch>d__40.MoveNext() ERROR [2024-06-03 18:40:18,155] [30] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - Response status code does not indicate success: 502 (Bad Gateway). Bad Gateway ERROR [2024-06-03 18:40:18,155] [30] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - 502 ERROR [2024-06-03 18:40:18,155] [30] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - Bad Gateway ERROR [2024-06-03 18:40:18,155] [30] [SourceTree.Analytics.Emau.EMauSubmissionService] [Log] - [null] ERROR [2024-06-03 18:40:18,158] [17] [SourceTree.App] [Log] - Object reference not set to an instance of an object. The application is terminating. System.NullReferenceException: Object reference not set to an instance of an object. at SourceTree.Analytics.Emau.EMauSubmissionService.<SubmitBatch>d__40.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() at SourceTree.Analytics.Emau.EMauSubmissionService.<Submit>d__39.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult() at SourceTree.Analytics.Emau.EMauSubmissionService.<SubmissionTimer_Elapsed>d__37.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch()
- duplicates
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SRCTREEWIN-14457 Emau Analytics failure causes SourceTree to crash on startup
- Closed