SourceTree crashes when starting.

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    • Type: Bug
    • Resolution: Resolved Locally
    • Priority: High
    • None
    • Affects Version/s: 1.3.3
    • Component/s: None
    • None
    • Environment:

      Windows 8.1

      I installed sourcetree shortly after getting my new laptop set up. It worked the first time it ran. I have not, however, been able to get it to run since then.

      When I launch it, a blank welcome screen opens but windows immediately informs me that SourceTree has stopped working.

      I have tried to uninstall/reinstall. I've also deleted the %USER%\AppData\Local\Atlassian\SourceTree.exe_xxxxxxx folder per https://jira.atlassian.com/browse/SRCTREEWIN-1061 and https://jira.atlassian.com/browse/SRCTREEWIN-1103 but this has not fixed the problem for me.

      When I try to run it, I get three errors each time in the Windows Logs->Application:
      .NET Runtime, Application Error, and WMI

        1. ApplicationError.evtx
          68 kB
          Trent Van Bemmel
        2. stcrash.evtx
          68 kB
          Trent Van Bemmel
        3. WMI.evtx
          68 kB
          Trent Van Bemmel

            Assignee:
            Steve Streeting (Inactive)
            Reporter:
            Trent Van Bemmel
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: