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    • Bug
    • Resolution: Duplicate
    • Low
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    Description

      After clearing AppData I was able to get it to run. Figured that out after reviewing the event logs and noticed it crashing there.

      Event Logs showed 3 related events:
      .Net Runtime
      Log Name: Application
      Source: .NET Runtime
      Date: 10/7/2013 11:07:05 AM
      Event ID: 1026
      Task Category: None
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: Genes-Mac-PC
      Description:
      Application: SourceTree.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.Configuration.ConfigurationErrorsException
      Stack:
      at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
      at System.Configuration.BaseConfigurationRecord.GetSection(System.String)
      at System.Configuration.ConfigurationManager.GetSection(System.String)
      at System.Configuration.ClientSettingsStore.ReadSettings(System.String, Boolean)
      at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(System.Configuration.SettingsContext, System.Configuration.SettingsPropertyCollection)
      at System.Configuration.SettingsBase.GetPropertiesFromProvider(System.Configuration.SettingsProvider)
      at System.Configuration.SettingsBase.GetPropertyValueByName(System.String)
      at System.Configuration.SettingsBase.get_Item(System.String)
      at System.Configuration.ApplicationSettingsBase.GetPropertyValue(System.String)
      at System.Configuration.ApplicationSettingsBase.get_Item(System.String)
      at SourceTree.App..ctor()
      at SourceTree.App.Main()

      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name=".NET Runtime" />
      <EventID Qualifiers="0">1026</EventID>
      <Level>2</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2013-10-07T18:07:05.000000000Z" />
      <EventRecordID>1708</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Genes-Mac-PC</Computer>
      <Security />
      </System>
      <EventData>
      <Data>Application: SourceTree.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.Configuration.ConfigurationErrorsException
      Stack:
      at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
      at System.Configuration.BaseConfigurationRecord.GetSection(System.String)
      at System.Configuration.ConfigurationManager.GetSection(System.String)
      at System.Configuration.ClientSettingsStore.ReadSettings(System.String, Boolean)
      at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(System.Configuration.SettingsContext, System.Configuration.SettingsPropertyCollection)
      at System.Configuration.SettingsBase.GetPropertiesFromProvider(System.Configuration.SettingsProvider)
      at System.Configuration.SettingsBase.GetPropertyValueByName(System.String)
      at System.Configuration.SettingsBase.get_Item(System.String)
      at System.Configuration.ApplicationSettingsBase.GetPropertyValue(System.String)
      at System.Configuration.ApplicationSettingsBase.get_Item(System.String)
      at SourceTree.App..ctor()
      at SourceTree.App.Main()
      </Data>
      </EventData>
      </Event>

      Application Error:
      Log Name: Application
      Source: Application Error
      Date: 10/7/2013 11:07:05 AM
      Event ID: 1000
      Task Category: (100)
      Level: Error
      Keywords: Classic
      User: N/A
      Computer: Genes-Mac-PC
      Description:
      Faulting application name: SourceTree.exe, version: 1.2.3.0, time stamp: 0x524414e5
      Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988aa6
      Exception code: 0xe0434352
      Fault offset: 0x000000000003811c
      Faulting process id: 0xfc4
      Faulting application start time: 0x01cec38807830416
      Faulting application path: C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe
      Faulting module path: C:\Windows\system32\KERNELBASE.dll
      Report Id: 453b253b-2f7b-11e3-be81-78ca39cde235
      Faulting package full name:
      Faulting package-relative application ID:
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Application Error" />
      <EventID Qualifiers="0">1000</EventID>
      <Level>2</Level>
      <Task>100</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2013-10-07T18:07:05.000000000Z" />
      <EventRecordID>1709</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Genes-Mac-PC</Computer>
      <Security />
      </System>
      <EventData>
      <Data>SourceTree.exe</Data>
      <Data>1.2.3.0</Data>
      <Data>524414e5</Data>
      <Data>KERNELBASE.dll</Data>
      <Data>6.2.9200.16451</Data>
      <Data>50988aa6</Data>
      <Data>e0434352</Data>
      <Data>000000000003811c</Data>
      <Data>fc4</Data>
      <Data>01cec38807830416</Data>
      <Data>C:\Program Files (x86)\Atlassian\SourceTree\SourceTree.exe</Data>
      <Data>C:\Windows\system32\KERNELBASE.dll</Data>
      <Data>453b253b-2f7b-11e3-be81-78ca39cde235</Data>
      <Data>
      </Data>
      <Data>
      </Data>
      </EventData>
      </Event>

      And Information from Windows Errors:
      Log Name: Application
      Source: Windows Error Reporting
      Date: 10/7/2013 11:07:05 AM
      Event ID: 1001
      Task Category: None
      Level: Information
      Keywords: Classic
      User: N/A
      Computer: Genes-Mac-PC
      Description:
      Fault bucket -402375852, type 5
      Event Name: CLR20r3
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: sourcetree.exe
      P2: 1.2.3.0
      P3: 524414e5
      P4: System.Xml
      P5: 4.0.30319.18331
      P6: 520a36ac
      P7: 9b5
      P8: 0
      P9: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
      P10:

      Attached files:
      C:\Users\Gene\AppData\Local\Temp\WER12F6.tmp.WERInternalMetadata.xml

      These files may be available here:
      C:\Users\Gene\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_sourcetree.exe_2efd4f189b6ac395916eb725587d30e055c3ffe9_0ae313ff

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: 453b253b-2f7b-11e3-be81-78ca39cde235
      Report Status: 16
      Hashed bucket: 40cc9a38b675c1b51a50f2a59637f8bb
      Event Xml:
      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
      <Provider Name="Windows Error Reporting" />
      <EventID Qualifiers="0">1001</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2013-10-07T18:07:05.000000000Z" />
      <EventRecordID>1710</EventRecordID>
      <Channel>Application</Channel>
      <Computer>Genes-Mac-PC</Computer>
      <Security />
      </System>
      <EventData>
      <Data>-402375852</Data>
      <Data>5</Data>
      <Data>CLR20r3</Data>
      <Data>Not available</Data>
      <Data>0</Data>
      <Data>sourcetree.exe</Data>
      <Data>1.2.3.0</Data>
      <Data>524414e5</Data>
      <Data>System.Xml</Data>
      <Data>4.0.30319.18331</Data>
      <Data>520a36ac</Data>
      <Data>9b5</Data>
      <Data>0</Data>
      <Data>IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW</Data>
      <Data>
      </Data>
      <Data>
      C:\Users\Gene\AppData\Local\Temp\WER12F6.tmp.WERInternalMetadata.xml</Data>
      <Data>C:\Users\Gene\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_sourcetree.exe_2efd4f189b6ac395916eb725587d30e055c3ffe9_0ae313ff</Data>
      <Data>
      </Data>
      <Data>0</Data>
      <Data>453b253b-2f7b-11e3-be81-78ca39cde235</Data>
      <Data>16</Data>
      <Data>40cc9a38b675c1b51a50f2a59637f8bb</Data>
      </EventData>
      </Event>

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              sstreeting Steve Streeting (Inactive)
              5952f00e2c48 gene dias
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                Created:
                Updated:
                Resolved: