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  1. Sourcetree For Mac
  2. SRCTREE-3697

OS X SourceTree constantly crashing while fetching Gravatar images

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Next minor release
    • 2.2.2, 2.2.3, 2.2.4
    • None
    • None

      SourceTree is neigh on unusable these days (has been for several versions), because it segfaults about once in every 2-10 operations. Operations include:

      • Install command line tool (this is super reliable, crashes like 99% of the time when I try this)
      • Add file to index
      • Commit
      • Probably lots of others. It's like just about any time you click the mouse in the UI.

      Looking at the crash log, it seems to ALWAYS occur while decoding a JPEG it's fetched over the network or something (see crash file attached)

      Using tcpdump/tcpflow and watching the network requests, it looks like the JPEGs in question are being fetched from gravatar.com; when I fetch the URLs manually the JPEGs look just fine, so not sure why it'd be causing the failures.

          Form Name

            [SRCTREE-3697] OS X SourceTree constantly crashing while fetching Gravatar images

            The root of this crash (memory management/threading around author images) has been addressed for our next beta. Additional crashes should be filed separately for triage.

            Brian Ganninger (Inactive) added a comment - The root of this crash (memory management/threading around author images) has been addressed for our next beta. Additional crashes should be filed separately for triage.

            We've addressed the crash installing command line tools for our next beta and its official release. If you'd like to test it out please check out our recently announced beta program. We'll look into this specific crash regarding images, thank you for the report.

            Brian Ganninger (Inactive) added a comment - We've addressed the crash installing command line tools for our next beta and its official release. If you'd like to test it out please check out our recently announced beta program. We'll look into this specific crash regarding images, thank you for the report.

              Unassigned Unassigned
              rrudnicki Renato Rudnicki (Inactive)
              Affected customers:
              0 This affects my team
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                Created:
                Updated:
                Resolved: