Description

The only chat management options currently available are rename and delete (via the three-dot menu). There is no ability to favourite, star, or pin a chat. For users who are actively working across multiple conversations, the ability to pin important chats to the top of the list is a basic organisational requirement that prevents active work from being buried as new conversations are created.

Business Justification for these suggestions

Rovo can be deployed at Atlassian customers as the first-line support interface for thousands of power users and more. Administrators and power users interact with Rovo frequently and accumulate a high volume of conversations. The current interface makes it difficult to manage, locate, and return to previous conversations efficiently. These improvements would bring the Rovo chat experience in line with the standard set by comparable AI chat products and improve adoption and trust in the tool.