Chat timestamps should be specific and per-conversation

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Chat - Chat UI
    • None

      Description

      The sidebar groups chats under coarse time labels ("This past week", "This past month") without specifying which data point the label refers to (creation date? last message?). Each chat should display its own specific timestamp showing when it was last active, with sufficient vertical padding to accommodate this without cluttering the sidebar. Coarse groupings are acceptable as section headers, but they are not a substitute for per-conversation timestamps.

      Business Justification for these suggestions

      Rovo can be deployed at Atlassian customers as the first-line support interface for thousands of power users and more. Administrators and power users interact with Rovo frequently and accumulate a high volume of conversations. The current interface makes it difficult to manage, locate, and return to previous conversations efficiently. These improvements would bring the Rovo chat experience in line with the standard set by comparable AI chat products and improve adoption and trust in the tool.

              Assignee:
              Unassigned
              Reporter:
              Vindika D
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                Created:
                Updated: