Using Rovo Studio Test panel to try Rovo Agents may produce rendering issues not observed via Rovo Chat

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Chat - Chat UI
    • None
    • Severity 3 - Minor

      Issue Summary

      When creating Rovo Agents via Rovo Studio, updates made to the Rovo Agent can be tested straight from the Rovo Agent Test Panel. Regarding the quality of responses, this is a safe usage, and should produce 1:1 results, reliably showing how the custom Rovo Agent will behave.

      However, there's a rendering difference in the responses, some special characters or break lines, or other separators, may not be successfully rendered when using Rovo Studio Test panel, while it should present better rendering results via Rovo Chat.

      Steps to Reproduce

      1. Create a new Rovo Agent
      2. Update its instructions
      3. From Rovo Studio, interact with the Test interface

      Expected Results

      The presented response, format wise (bullet points, numbered lists, special characters, breaklines, other separators) are successfully rendered. 

      Actual Results

      Some of the bullet points, numbered lists, special characters, breaklines, and other separators may not be successfully rendered, giving the false impression the same will be observed when using Rovo Chat. 

      Workaround

      Use the Rovo Chat experience from your regular Atlassian Cloud instance, such as Jira or Confluence, since Rovo Chat experience is the authoritative rendering method.

              Assignee:
              Sushant Koshy
              Reporter:
              Fernando S
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: