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Type:
Bug
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Resolution: Unresolved
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Priority:
Medium
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Component/s: Chat - Chat Response Relevance
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None
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Severity 3 - Minor
Issue Summary
Rovo Chat sometimes unable to post a comment and denies that it has a skill to do so.
Some of the time it responds that it’s unable to post a comment, but successfully presents the action for approval anyway.
Steps to Reproduce
- Keep opening a new Rovo Chat and using the same prompt below (change the Jira key) until the issue is reproduced.
Prompt:
Please post a comment on ticket DESIGN-2 saying “hello this is a test comment”
Expected Results
Posting a comment is a skill of Rovo chat and it should be able to consistently invoke the skill for such a simple prompt.
Actual Results
Different results reproduced:
- It mostly works fine and asks for approval straight away
- Some of the time it says that it cannot make a comment BUT it presents the action for approval anyway, approving it works
- Some of the time it refuses to post a comment and denies that it has the skill to post a comment no matter what - the approval interaction does not come up
Workaround
Open a new Rovo Chat and try again.