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  1. Rovo
  2. ROVO-383

Make Chat Option on JSM Portal On-Demand Only

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, the chat option on the Jira Service Management (JSM) portal opens by default when users access the portal. This can be intrusive and may disrupt the user experience.

      Modify the behavior of the chat option so that it does not open automatically by default. Instead, the chat window should only open when the user explicitly clicks on the chat icon

      Creating this request as an extension of the launch made here ROVO-46

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              131dd8eb5045 Deepak Sengar
              ad2f74b406eb Anusha A
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