Issue Summary

When a Rovo agent is created and the knowledge source is selected as Zendesk, it's unable to get results from it.

Steps to Reproduce

1. Create an agent
2. Select the knowledge source as Zendesk
3. Send a prompt that would result the data from Zendesk

Expected Results

The Agent returns accurate results from Zendesk

Actual Results

The Agent doesn't return any results from Zendesk

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available