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  1. Rovo
  2. ROVO-352

Allow custom website to be used as knowledge source

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    • Resolution: Unresolved
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      Issue Summary

      As described in Knowledge sources for Rovo agents, we are now capable of using specific knowledge containers as information sources to drive response quality with less ambiguity and more current data.

      This feature is available for the majority of Rovo connectors and can be used to limit knowledge in a controlled way.

      However, when using connectors for custom websites, there is no option to establish that boundary as expected. Currently, all kinds of webpages are covered under the Atlassian Public Documentation option and do not differentiate between content ingested from specific connectors or Atlassian public documentation pages.

      Steps to Reproduce

      1. Configure a custom website Rovo connector
      2. Create a Rovo Agent
      3. Search the available options to use specific knowledge bases

      Expected Results

      Find an option to use the custom website connector in the list, and manage to limit the Rovo Agent responses based on that knowledge.

      Actual Results

      Adjust the configuration to use the Atlassian Public Documentation to ensure the Rovo Agent only uses data ingested from webpages.

      Workaround

      Currently, there is no official workaround for this behavior. When one becomes available, it will be added here. Rovo Agent instructions can be tailored to filter responses, ensuring they match a specific URL pattern, which helps limit the Rovo Agent's scope of knowledge. 

              Unassigned Unassigned
              e54f8a037344 Fernando S
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                Created:
                Updated: