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  1. Rovo
  2. ROVO-312

Rovo Agent on a sandbox site can sometimes return invalid Jira links on its responses

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Medium Medium
    • Agents
    • None
    • Minor

      Issue Summary

      When conversing with Rovo agent in a sandbox site, its responses sometimes include incorrect Jira URLs.
      This can be an issue when Rovo Agent is invoked from Studio, Home or Rovo Chat. 

      Steps to Reproduce

      1. In a sandbox site, find a Rovo Agent with Edit action. It can be a custom created agent. 
      2. Prompt with the below:
        1. Edit the summary of the https://<site>.atlassian.net/browse/<issue-key>
          
      1. Confirm the action as prompted by the agent

      Expected Results

      The work item is successfully updated and the URL returned is, with site and issue-key with real values. 

      https://<site>.atlassian.net/browse/<issue-key>

      Actual Results

      On sandbox site: 

      • The work item was successfully updated, but the returned URL in the response is a dead link:
        https://atlassian.net/browse/<issue-key>
        

      Workaround

      For sandbox sites, there's no direct workaround at this stage. We haven't observed this while in a production site for Jira and Confluence

              3a2237377797 Jacqueline Zhang
              6b2430609069 Alexis
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                Created:
                Updated:
                Resolved: