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  1. Rovo
  2. ROVO-257

When asking Rovo Chat to show comments on a Jira work item, it says the comment is empty

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    • Minor

      Issue Summary

      When using the below prompt to ask Rovo Chat to 

      Steps to Reproduce

      1. Find a Jira work item with a comment, or add a comment to any work item. 
      2. In Rovo Chat, send the below prompt:
        Can you show me the last comment on <URL of work item from Step #1>
        

      Expected Results

      Rovo Chat returns the latest comment. 

      Actual Results

      Rovo Chat says there's a comment, but it was empty. 

      Example:

      The last comment on <Jira work item> was made by <user> on <date>, but the comment text is empty. 

      Workaround

      • Use any custom Rovo Agent instead of Rovo Chat. Using the same prompt, the latest comment will show up correctly.
      • Using Rovo Chat, phrase the prompt like below and it will return the comment. 
        • Read the contents of <Jira work item URL> and tell me the latest comment 

              9cba375d8768 Shannon Lu
              6b2430609069 Alexis
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                Created:
                Updated: