Rovo Chat fails Microsoft Teams authentication immediately after clicking the "Connect" link

XMLWordPrintable

    • Severity 3 - Minor

      Issue Summary

      In Rovo Chat, when a user is prompted to authenticate with Microsoft Teams to retrieve conversation content, clicking the provided authentication link results in an immediate failure. The user is unable to complete the OAuth flow, and Rovo Chat remains in an unauthenticated state for Teams content.

      Steps to Reproduce

      1. Open Rovo Chat on an Atlassian site where the Microsoft Teams connector is configured.
      2. Ask a question requiring Teams data.
      3. When Rovo Chat displays the "Connect to Microsoft Teams" link, click the authentication link.
      4. Observe the failure immediately after the click or during the initial redirect.

      Expected Results

      Clicking the link should open a Microsoft login/consent popup, allowing the user to successfully complete the OAuth flow and return to Rovo Chat with Teams content accessible.

      Actual Results

      The authentication flow fails immediately. The user may see an error page or be returned to the chat without a successful connection.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Takeshi Muramatsu
              Votes:
              3 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: