The content Read tool is unable to read from Aha URL despite the user having access to aha work item

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    • Severity 2 - Major

      Description

      Rovo Agent is unable to read/access the Aha Features that are present in a Jira work item. The content Read tool is unable to read from Aha URL despite the user having access to aha content(Feature).

      Steps to Reproduce

      • Create a Jira work item with Aha URL field that contains Aha Feature URL.
      • Create a Rovo agent to read the Jira ticket and all their fields including the Aha field.
      • Make sure that the user testing also has access to the Aha Feature.
      • Chat with the Rovo agent asking it to try and access the Aha Feature URL mentioned in the Jira work item.
      • Notice that the Rovo agent returns the error -
        "****unable to retrieve the content because the page requires a login****"

      h3 Expected Result

      The Rovo agent should be able to read/access the Aha Feature linked to the Jira work item.

      Actual Result

      The Rovo agent is unable to read/access the Aha Feature linked to the Jira work item.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Qi Sun
              Reporter:
              Arathi M S
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                Created:
                Updated: