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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Agents
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None
Summary
Atlassian currently offers several different ways to track Rovo Agent and other Rovo features in general, as seen below:
• Rovo Insights (Adoption + Agents tabs), org-level Rovo AI activity with CSV export: https://support.atlassian.com/organization-administration/docs/gain-insights-into-rovo-ai-activity/
• Platform usage dashboard (Usage / Apps / Users tabs, CSV export): https://support.atlassian.com/organization-administration/docs/what-is-platform-usage/
• Rovo admin monitoring & dashboards (Active Rovo users, Requests sent to Rovo; filter by week/month/quarter/year): https://www.atlassian.com/software/rovo/guides/admin-guide/monitoring-dashboards
• Track how often a Rovo agent is used (per-agent analytics in Studio): https://support.atlassian.com/rovo/docs/track-how-often-a-rovo-agent-is-used/
However, there are no centralized retrievals or programmatic exports that can be used to check the data in bulk, or for several different Rovo Agents at the same time.
Suggestion
Provide org admins with a per-agent usage breakdown that drills down from the existing org-wide Rovo usage view, and expose the same data via API.
1. Org-wide Rovo usage view — Extend the existing surfaces as the drill-down entry point.
2. Export to file (CSV) — Extend it to include the per-agent fields
3. Retrieve usage data via API — Provide a supported, documented public API to programmatically retrieve org-wide and per-agent usage data, supporting the same 7d / 4w / 3m / 12m windows and pagination for large agent catalogs.
4. Per-agent usage breakdown (drill-down from the org-wide view) — Provide a per-agent table including:
• Agent name
• Last used date
• Usage count over the last 7 days
• Usage count over the last 4 weeks
• Usage count over the last 3 months
• Usage count over the last 12 months
- relates to
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ROVO-146 Agent Management tools for Org/Studio Admins
- In Progress