Rovo Search: UI sort selection (updatedNewest) silently overridden by JQL ORDER BY clause with no user feedback

XMLWordPrintable

    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Jira Search Agent
    • None
    • Severity 3 - Minor

      Issue Summary

      Rovo Search UI sort parameter sort=updatedNewest does not reflect actual result ordering when JQL contains an ORDER BY clause. The UI indicates results are sorted by "Updated newest" but results are actually ordered by the JQL's ORDER BY created DESC, with no warning or indication to the user.

      Steps to Reproduce

      1. Navigate to Rovo Search: https://<site>.atlassian.net/jira/rovo-search
      2. Enter JQL filter: created >= -30d order by created DESC
      3. Set the UI sort dropdown to "Updated newest" (resulting URL param: sort=updatedNewest)
      4. Observe two tickets — one updated 20 minutes ago (e.g., CES-180701) and another updated 22 minutes ago (e.g., EMER-1104)

      Expected Results

      The ticket updated 20 minutes ago (CES-180701) should appear above the ticket updated 22 minutes ago (EMER-1104), since the active sort is "Updated newest." Alternatively, the UI should indicate that the JQL ORDER BY clause is overriding the sort dropdown.

      Actual Results

      The ticket updated 22 minutes ago (EMER-1104) appears above the one updated 20 minutes ago (CES-180701) because the JQL ORDER BY created DESC silently takes precedence over the UI sort selection. There is no visual indicator that the displayed sort is not being applied.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Paul Papadopoulos
              Reporter:
              Santhosh Thokur Raghava
              Votes:
              2 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: