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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Native Apps - Android, Native Apps - iOS
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None
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3
Issue Summary
Even when an alert is acknowledged, notifications from the Opsgenie mobile app remain on the mobile device's notification list.
Steps to Reproduce
- Create an alert in Opsgenie that triggers mobile app notification.
- On the mobile device, ignore the notification and launch Opsgenie app and acknowledge the alert created in step 1.
- Scroll down the notification list on the device or go to device home screen to view notifications.
Expected Results
Notification should disappear as soon as user acknowledge the alert.
Actual Results
Even when an alert is acknowledged, notifications continue to appear on the notification list.
h3. Workaround
The user must click on the notification in order to delete it from the list of notifications.