As an admin, I expect to have the flexibility to auto-close the Opsgenie Alert after an associated JSM/JSW Issue is created

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      User Problem

      In the current design, the new framework JSW/JSM integration will ignore the issue_created event sent right after the issue creation from the Opsgenie alert.

      It would be great to have the flexibility to disable this as there is a scenario where Opsgenie is taken as an alert dispatching platform and the admin would like to auto-close the alert after it is pushed to create a JSW/JSM issue successfully.

      Suggested Solutions

      Please consider offering flexibility on the new framework JSM/JSW integrations to be able to auto-close Opsgenie alerts after they are pushed to create JSM/JSW issues.

      Current Workarounds

      Switch back to use the legacy JSW/JSM integration with hosting an OEC to trigger a custom script to accomplish this.

              Assignee:
              Unassigned
              Reporter:
              Darryl Lee
              Votes:
              16 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: