User Problem

Currently the only way to send emails from Opsgenie is via a user's contact methods - this request is for the ability to target an email address outside of notifications, and set it up using an outbound integration instead.

Suggested Solutions

Add an outbound email integration option

Current Workarounds

Currently you can add a secondary email address for individual users which will allow something similar - you can set up a notification rule in that user's profile that will target this secondary address for certain alerts - the only catch is that in order for this to work, the original alert itself will need to target this user in the first place.