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  1. Opsgenie
  2. OPSGENIE-781

Ability to enter in list of holidays, then in Notification Policy, be able to delay notifications until next working-day (instead of weekday)

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      Right now they are using delay notification policies to delay notifications that come in after hours until the next weekday at 9am. However, when there are company holidays on weekdays, this is not ideal. They would like to be able to list company holidays, and then in the policy be able to delay notifications until next business day (which would exclude these holidays)

            [OPSGENIE-781] Ability to enter in list of holidays, then in Notification Policy, be able to delay notifications until next working-day (instead of weekday)

            Bruno Rosa made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 981970 ]
            Mike Howells made changes -
            Status Original: Gathering Interest [ 11772 ] New: Reviewing [ 11773 ]
            Jason Wang made changes -
            Remote Link Original: This issue links to "MREL-83 (Jira)" [ 871586 ] New: This issue links to "MREL-83 (Hello Jira)" [ 871586 ]
            rfw made changes -
            Remote Link New: This issue links to "MREL-83 (Jira)" [ 871586 ]
            Samir made changes -
            Link New: This issue is related to OPSGENIE-125 [ OPSGENIE-125 ]
            Robert made changes -
            Component/s Original: Incident Management [ 60942 ]
            Component/s New: Policies - Notification Policy [ 67212 ]
            Key Original: JSDCLOUD-10130 New: OPSGENIE-781
            Project Original: Jira Service Management Cloud [ 18512 ] New: Opsgenie [ 21710 ]
            Mike Howells made changes -
            Component/s Original: Opsgenie [ 62390 ]
            Component/s New: Incident Management [ 60942 ]
            Darryl Lee made changes -
            Remote Link New: This issue links to "OG Work Notes: [Feature]: Ability to enter in list of holidays, then in Notification Policy, be able to delay notifications until next working-day (instead of weekday) (Trello)" [ 562941 ]
            Darryl Lee created issue -

              bmeral@atlassian.com Başak Meral
              dlee4@atlassian.com Darryl Lee
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              37 Vote for this issue
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                Created:
                Updated: