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  1. Opsgenie
  2. OPSGENIE-746

As a customer, I would like the JSM ticket linked in the Associated Alerts to also be linked in the Opsgenie incident

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    Description

      User Problem

      When a JSM ticket creates an alert, the JSM ticket is linked in the alert - however, if that alert creates an incident, the JSM ticket is NOT linked in the Incident.

       
      Suggested Solutions
      To have a feature in Opsgenie that will automatically link Jira Service Management request with Opsgenie incident.
       
      Current Workarounds
      Manually link the Jira Service Management request within the Opsgenie incident.

       

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            Unassigned Unassigned
            7e14ae8e5227 Yashu Sharma (Inactive)
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            Dates

              Created:
              Updated: