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  1. Opsgenie
  2. OPSGENIE-715

Simultaneously ring multiple users with incoming call integration

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      User Problem

      Using the incoming call integration, if there are multiple users on-call at the same time, only one user will receive the call at random. The behavior that is wanted is to ring all users on-call and whoever picks up first would get the call/ticket.

      Suggested Solutions

      Allow a toggable option for ringing all users scheduled on-call

      Current Workarounds

      N/A

            [OPSGENIE-715] Simultaneously ring multiple users with incoming call integration

            Celestina Macareno created issue -

              Unassigned Unassigned
              3e671b83a70d Celestina Macareno
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              10 Start watching this issue

                Created:
                Updated: