Simultaneously ring multiple users with incoming call integration

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      User Problem

      Using the incoming call integration, if there are multiple users on-call at the same time, only one user will receive the call at random. The behavior that is wanted is to ring all users on-call and whoever picks up first would get the call/ticket.

      Suggested Solutions

      Allow a toggable option for ringing all users scheduled on-call

      Current Workarounds

      N/A

            Assignee:
            Unassigned
            Reporter:
            Celestina Macareno (Inactive)
            Votes:
            8 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated:
              Resolved: