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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Teams - On-call - Escalation, Teams - On-call - Routing
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None
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7
User Problem
In the current design, there is no way to define the filters in the Routing Rule and Escalation Policy with the field "Alert De-duplication" count for advanced/flexible matching.
One of the scenarios is like this:
I want to create some sort of escalation/routing rule for alarms, when they are acknowledged but not closed but the alarm count is > 5.
Suggested Solutions
Add the field "Alert De-duplication" count into the dropdown list of the filters for Routing Rules and Escalation Policies.
Current Workarounds
Craft a script to incorporate with the Alert API to accomplish this.