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Suggestion
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Resolution: Unresolved
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None
Currently, when a customer performs a resynchronization (resynchronize) on a Slack integration, the process completely removed the old integration, and then replaces it at the end of the process with a newly authenticated one. The issue is that this removes all customizations that were previously present on the old integration, such as Alert Filters and options for how Alerts are created/sent to Slack.
Requesting that this process preserves the aforementioned content going forward
Retain Details of Old Integration Following Resync
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Suggestion
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Resolution: Unresolved
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None
Currently, when a customer performs a resynchronization (resynchronize) on a Slack integration, the process completely removed the old integration, and then replaces it at the end of the process with a newly authenticated one. The issue is that this removes all customizations that were previously present on the old integration, such as Alert Filters and options for how Alerts are created/sent to Slack.
Requesting that this process preserves the aforementioned content going forward