IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, when a customer performs a resynchronization (resynchronize) on a Slack integration, the process completely removed the old integration, and then replaces it at the end of the process with a newly authenticated one. The issue is that this removes all customizations that were previously present on the old integration, such as Alert Filters and options for how Alerts are created/sent to Slack.

      Requesting that this process preserves the aforementioned content going forward

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

              • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

                Currently, when a customer performs a resynchronization (resynchronize) on a Slack integration, the process completely removed the old integration, and then replaces it at the end of the process with a newly authenticated one. The issue is that this removes all customizations that were previously present on the old integration, such as Alert Filters and options for how Alerts are created/sent to Slack.

                Requesting that this process preserves the aforementioned content going forward

                        Unassigned Unassigned
                        snaik@atlassian.com Shivam Naik (Inactive)
                        Votes:
                        1 Vote for this issue
                        Watchers:
                        3 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            snaik@atlassian.com Shivam Naik (Inactive)
                            Votes:
                            1 Vote for this issue
                            Watchers:
                            3 Start watching this issue

                              Created:
                              Updated: