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  1. Opsgenie
  2. OPSGENIE-578

Ability for notification policy option to delay / suppress notification if alert does NOT reached deduplication count

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      User Problem

      Notification policies can delay notifications unless the deduplication count equals x-deduplication time(s) in time interval of x-time.

      But there is not an option to delay notifications unless the deduplication count NOT equals x-deduplication time(s) in time interval of x-time.

      Use Case

      A cron job (or something similar) sends alerts to Opsgenie x-times over x-minutes. If the count is not reached, then a failure with the job has occurred and the alert should notify users.

      Ex: We have an exact condition of 7 files sending to Opsgenie. These are informational unless the count is NOT 7. If we are missing a file then this should escalate.

      Suggested Solutions

      Add a new condition to notification policies with something like "delay notifications unless the deduplication count NOT equals x-deduplication time(s) in time interval of x-time."

      Or add a NOT option under the existing condition "delay notifications unless the deduplication count equals x-deduplication time(s) in time interval of x-time."

      Current Workarounds

      Using heartbeats for each file - so if one is not received, an alert is created.

              5c2ef97b0ebd Deeksha
              nhaller Nick Haller (Inactive)
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                Created:
                Updated: