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Suggestion
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Resolution: Unresolved
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None
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2
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User Problem
Notification policies can delay notifications unless the deduplication count equals x-deduplication time(s) in time interval of x-time.
But there is not an option to delay notifications unless the deduplication count NOT equals x-deduplication time(s) in time interval of x-time.
Use Case
A cron job (or something similar) sends alerts to Opsgenie x-times over x-minutes. If the count is not reached, then a failure with the job has occurred and the alert should notify users.
Ex: We have an exact condition of 7 files sending to Opsgenie. These are informational unless the count is NOT 7. If we are missing a file then this should escalate.
Suggested Solutions
Add a new condition to notification policies with something like "delay notifications unless the deduplication count NOT equals x-deduplication time(s) in time interval of x-time."
Or add a NOT option under the existing condition "delay notifications unless the deduplication count equals x-deduplication time(s) in time interval of x-time."
Current Workarounds
Using heartbeats for each file - so if one is not received, an alert is created.