User should be able to set their availability through their profile to be included in the rotation.

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      User Problem
      As a user, I should be able to set my availability through my profile so that I can be included in the Rotation based on my availability.

      Suggested Solutions
      1) Using override functionality for days when a specific user on rotation is not working and substituting another user in the rotation.

      2) Enabling Quiet hours/Mute notifications for those days when a user is not available.

      3) Creating another Schedule and adding it to the Routing Rule based on the user's availability.

      Current Workarounds:
      1) Override feature
      2) Quiet hours
      3) Another Schedule & Routing Rule

            Assignee:
            Unassigned
            Reporter:
            Mona Singh
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: